Generic Request

This form is for contacting and asking questions about the Lakeland Library Cooperative, not individual libraries. If you need to contact a library, you can find their websites here.

  • If your card is not functioning or is expired, you must contact the library that issued it.
  • If you have questions about library programs, items, holds or returns, do not use this form – contact your library through their website.
  • If you would like to inquire about picking up holds at a different location, please speak to your current library about whether that is possible.
  • If you would like to suggest that your library purchase an item, follow these instructions – requests sent to this form will not be considered.
  • If you are having issues with libby or other eresources, please email ebooks@llcoop.org.

Department Directory

Head of Department

Representative

Extension

Cooperative Director Carol Dawe Ext. 2001
Delivery & Facility Manager Terry Cross Ext. 2002
Integrated Library System Manager Ann Langlois Ext. 2010
Cataloging Services Manager Jeff Lezman Ext. 2005
Finance & HR Assistant Janet Cornell Ext. 2003
Member Services Manager Amber McLain Ext. 2000
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Business Hours

Monday – Friday: 9:00 am – 5:00 pm
Saturday – Sunday: CLOSED

Contact

Email: webmaster@llcoop.org

Office: (616) 559-5253

Fax: (616) 559-4329

Location

4138 3 Mile Road NW

Grand Rapids, MI 49534